Privacy Policy

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

If you create a customer account and book appointments on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Details about your orders

  • Email address - to allow us to send you emails confirming your appointment date and time.

  • Name

  • Phone number - to allow us to contact you at short notice if classes are cancelled.

  • Relevant medical information- this allows us to design classes appropriate to your needs. If you wish to share this with us, this is not required to book a class, however if given, the information is stored securely and only available to be viewed by your yoga teacher and will not be shared with any third parties -ever. Your privacy and security is very important to us. However, if you prefer not to have relevant medical data held on our secure system, please do share any relevant medical information, verbally, at the start of each class.

This information is held by Acuity Scheduling, we use their scheduling software on our web site.  Acuity is owned by our web site provider Squarespace - you can read their privacy policy here  

Acuity is used by us on a password protected web site accessed using a password protected laptop.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Payments on the web site are processed by Square.  Their privacy policy is here

Payment information is encrypted and stored on their secure servers.  Hollistic cannot view any card or payment details at any time.

We may send you marketing emails through MailChimp.  When you book an appointment the form you complete gives the option to decline newsletters and marketing information.  You can also unsubscribe at a later date by clicking the link at the bottom of the email. We share your contact information with MailChimp, so they can send these emails on our behalf.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve booked an appointment

  • You’ve cancelled or re-scheduled an appointment

It’s not possible to unsubscribe from these messages as they are part of the booking system and are for your class booking information confirmation and customer account management. 

In compliance with GDPR directives if you are no longer a client your data in it’s entirety, will be deleted from Hollistic Fitness databases after 2 years. You may also request to see the data we hold about you, at any time, on our systems, with an information request to our email address. The response will be by email and the request fulfilled within 30 working days. 
You can view our GDPR statement here.

v1.1/ Updated on 16/9/19